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Good to know
Free shipping on orders over 151€
Combined shipping available when purchasing multiple items
Shipping costs range from 2,6–28€ depending on item size and weight
All garments are carefully cleaned, washed, and prepared before shipping.
Every item is securely packaged to ensure safe delivery.
For pricing, additional photos, or any questions, please send us a direct message.
We usually respond within a few hours.
Combined shipping available when purchasing multiple items
Shipping costs range from 2,6–28€ depending on item size and weight
All garments are carefully cleaned, washed, and prepared before shipping.
Every item is securely packaged to ensure safe delivery.
For pricing, additional photos, or any questions, please send us a direct message.
We usually respond within a few hours.
Policies
TERMS & CONDITIONS (EU / Sweden compliant)
(This website operates internationally. If local consumer laws provide stronger rights than those stated here, those rights will apply.)
This website is operated by Casuals Sweden Store. By accessing or purchasing from this website, you agree to these Terms & Conditions.
1. General Information. We sell used and new clothing and accessories. We aim to describe all products accurately, but minor variations in color, condition, or appearance may occur.
2. Orders. After placing an order, you will receive an order confirmation via email. We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud.
3. Prices & CurrencyAll prices are shown in EUR (€). We reserve the right to change prices at any time without prior notice.
4. Selling Offers Customers may:
5. Liability. We are not responsible for delays caused by third-party services such as shipping carriers or payment providers.
Complimentary Promotional Items:
Orders may include complimentary promotional items, such as stickers, branded cards, or a packaged snack. Product ingredients, allergen information, and other food information remain available on the original packaging of the snack. These items are provided free of charge and are not sold separately, and do not affect return or refund policy.
(This website operates internationally. If local consumer laws provide stronger rights than those stated here, those rights will apply.)
This website is operated by Casuals Sweden Store. By accessing or purchasing from this website, you agree to these Terms & Conditions.
1. General Information. We sell used and new clothing and accessories. We aim to describe all products accurately, but minor variations in color, condition, or appearance may occur.
2. Orders. After placing an order, you will receive an order confirmation via email. We reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud.
3. Prices & CurrencyAll prices are shown in EUR (€). We reserve the right to change prices at any time without prior notice.
4. Selling Offers Customers may:
- Contact us via email to offer items for sale
5. Liability. We are not responsible for delays caused by third-party services such as shipping carriers or payment providers.
Complimentary Promotional Items:
Orders may include complimentary promotional items, such as stickers, branded cards, or a packaged snack. Product ingredients, allergen information, and other food information remain available on the original packaging of the snack. These items are provided free of charge and are not sold separately, and do not affect return or refund policy.
SHIPPING POLICY
We ship all orders using PostNord or equivalent postal services.
Tracking: Where available, tracking information will be provided after shipment.
Customs (Orders outside Sweden): Buyers are responsible for any customs fees or import taxes if applicable.
We ship all orders using PostNord or equivalent postal services.
- Processing Time: Orders are processed within 1–3 business days
- Delivery Time: Domestic (Sweden): 2–5 business days
- EU orders: 3–9 business days (estimated)
- Worldwide: 3 - 14 business days (estimated)
Tracking: Where available, tracking information will be provided after shipment.
Customs (Orders outside Sweden): Buyers are responsible for any customs fees or import taxes if applicable.
RETURNS & REFUND POLICY
Inside: EU, Sweden, Scandinavia
Buyer have the right to return product within 14 days of receiving order.
Returns are considered upon presentation of high-quality photographs or other evidence clearly demonstrating the item is in its original condition. Refunds are processed only after the item has returned to the warehouse.
Return delivery costs is paid by the buyer.
Conditions for Return:
No signs of wear - Item must be unused and in original condition
All tags and stickers (if applicable) must remain attached
Exceptions: We may refuse returns for:
A partial refund can be given if the item is damaged or significantly different from the description where the store is at fault.
Refunds will be issued to the original payment method:
Inside: EU, Sweden, Scandinavia
Buyer have the right to return product within 14 days of receiving order.
Returns are considered upon presentation of high-quality photographs or other evidence clearly demonstrating the item is in its original condition. Refunds are processed only after the item has returned to the warehouse.
Return delivery costs is paid by the buyer.
Conditions for Return:
No signs of wear - Item must be unused and in original condition
All tags and stickers (if applicable) must remain attached
Exceptions: We may refuse returns for:
- Items showing signs of use
- Custom or special negotiated deals (if applicable)
A partial refund can be given if the item is damaged or significantly different from the description where the store is at fault.
Refunds will be issued to the original payment method:
- Stripe (card payments)
- PayPal
- Bank transfer
PRIVACY POLICY (GDPR COMPLIANT)
We comply with the General Data Protection Regulation (GDPR).
Data We Collect:
Name, Email address, Shipping address, Order history, IP address & cookies
Purpose of Data Collection:
Processing orders, Delivering products, Customer support, Website analytics improvement
Third-Party Services:
We use trusted third-party providers:
Data Retention:
We store personal data only as long as necessary for legal, tax, and operational purposes.
You have the right to:
To exercise your rights, contact us via email.
We comply with the General Data Protection Regulation (GDPR).
Data We Collect:
Name, Email address, Shipping address, Order history, IP address & cookies
Purpose of Data Collection:
Processing orders, Delivering products, Customer support, Website analytics improvement
Third-Party Services:
We use trusted third-party providers:
- Stripe (payments)
- PayPal (payments)
- PostNord (shipping)
- Google Analytics (website analytics)
Data Retention:
We store personal data only as long as necessary for legal, tax, and operational purposes.
You have the right to:
- Access your data
- Request correction
- Request deletion (where legally possible).
To exercise your rights, contact us via email.
COOKIE POLICY
This website uses cookies to improve user experience and analyze traffic.
This website uses cookies to improve user experience and analyze traffic.
- Types of cookies: Essential cookies (required for site functionality)
- Analytics cookies (Google Analytics)
- Functional cookies (improving performance)
PAYMENT POLICY
We accept the following payment methods:
Security:
All payments are processed securely by third-party providers. We do not store any card or payment details.
Order Confirmation:
An order is only confirmed after successful payment.
We accept the following payment methods:
- Stripe (Visa, Mastercard, etc.)
- PayPal
- Bank transfer
Security:
All payments are processed securely by third-party providers. We do not store any card or payment details.
Order Confirmation:
An order is only confirmed after successful payment.
